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When Performance is Not Enough
As NGOs lack formal authority, their influence depends on legitimacy, which can be contested at scale online. Leaders must treat social media as a governance decision, with clear scope, speaking authority and response protocols.
Published in Volume 13 Issue 1 on
Latest | Volume 13 Issue 1
The Impact Imperative
Across Asia—and increasingly around the world—we are entering what can only be described as an age of impact.
