Dr. Havovi JOSHI
Dr Havovi Joshi is the Director of the Centre for Case Learning Excellence at Singapore Management University (SMU). An award-winning case author and widely published scholar, Havovi is the author of Tips and Tools: A Guide to Effective Case Writing. She has facilitated numerous workshops on case writing and teaching, and has served as a chief collaborator and editor for several prominent book projects.
Havovi’s expertise is grounded in a robust international career in banking and consulting across India, Australia, Mauritius, and Hong Kong. Since relocating to Singapore in 2012, she played a pivotal role in establishing SMU’s Centre for Management Practice (CMP), now the Centre for Case Learning Excellence.
Havovi holds a B.A. (Hons) in Mathematics from the University of Delhi and an MBA from the Indian Institute of Management, Ahmedabad. She earned her Doctorate in Business Administration from SMU, where her research focused on global competitiveness and managing disruption in emerging markets.
Lipika BHATTACHARYA
Lipika Bhattacharya is Associate Director, Centre for Case Learning Excellence at Singapore Management University (SMU). She has authored several best-selling cases and won multiple case awards including the Case Centre’s Outstanding Case Writer Award in 2021, and the EFMD Case Award in 2022. She is an ardent believer in the case-method pedagogy, and its power to foster critical thinking and decision-making skills. Beyond her professional role, she also volunteers with local grassroots initiatives for higher learning, where she introduces young students to the case method.
Lipika joined SMU’s case initiative in 2015, prior to which she spent over 16 years in the technology industry in project management with multinational firms including IBM, Keane Inc. and TomTom. She has worked in India, France, Belgium, the US, and Singapore, gaining insights into global business practices that inform her case writing and teaching collaborations.
Lipika graduated with distinction in Bachelor of Computer Science, from Vinoba Bhave University, India, and was the university topper. She did her Master’s in IT-Business from SMU.
Lipika has co-authored a book, XAAS: Everything as a Service and written academic articles in journals and global platforms including the World Economic Forum.
Dr. Cheah Sin Mei
Dr. Cheah Sin Mei is Assistant Director at the Centre for Case Learning Excellence, Singapore Management University. She is an experienced business case author and researcher whose work focuses on developing rigorous, practice-oriented teaching cases for business education.
Since 2018, Sin Mei has authored more than 50 business case studies that have been taught by universities worldwide to over 80,000 students. Her work has been recognised through the inaugural Financial Times Responsible Business Education Awards in 2022 and has included several bestselling cases on the Harvard Business Impact case platform in consecutive years.
Her publications appear in Harvard Business Review in 2025, several peer-reviewed academic journals, and in a book titled The Ethics of Artificial Intelligence for the Sustainable Development Goals, published by Springer.
Before SMU, she had worked at Nanyang Technological University, public-sector agencies, a multinational corporation, and a major local bank.
Sin Mei holds a Doctorate of Business Administration from the University of Canberra, Australia; a Master’s in Education Technology from the University of Southern Queensland, Australia; and a Bachelor’s in Computer Science from the National University of Singapore.
Chan Chi Wei
Chan Chi Wei is a case writer for the Centre for Case Learning Excellence at Singapore Management University. He graduated with a BA degree in Political Science and Economics from Emory University, and an MBA from Singapore Management University. His work experience includes over four years in banking operations. He is an avid sportsman.
"The case method is a dialectic one that helps students examine and sharpen their arguments to establish the truth of the matter through reason and logic."
Thomas Lim
Thomas Lim is a Case Writer with the Centre for Case Learning Excellence at Singapore Management University. He has had considerable experience conducting desktop research spanning political, economic, social, educational and other policy areas for the Australian High Commission and the Embassy of the Republic of Korea. He had also carried out media monitoring, news summary writing, media report collation and content analysis report writing for various corporate clients, many of which are Singapore government agencies and public-listed companies. Earlier on in his career, he was a B2B news portal and trade news magazine editor and writer. He holds a Bachelor of Arts (Honours) in English Language from the National University of Singapore, and a Master of Science in Knowledge Management from Nanyang Technological University.
“For the blasé, cases are merely text to be dissected, but what makes them more than that is the story behind the events being related, and the journey to uncover that story is what makes ours a truly rewarding vocation.”
Mahima Rao-Kachroo
Mahima is a Case Writer for the Centre for Case Learning Excellence at Singapore Management University. She graduated with a BA degree in Psychology from the National University of Singapore. Her work experience includes the advertising and publishing industry, launching her own baking business, and case writing. She is also a published illustrator and is passionate about baking, writing, and art.
"Case studies are wonderful learning tools that encourage students to adopt the mindset of decision-makers and allow them to develop empathy and problem-solving skills. The case study method is beneficial for both student and company – students learn invaluable lessons and companies benefit from novel solutions that are often unearthed during classroom discussions."